Shipping Policy

Overview

We are committed to making your shopping experience simple, transparent, and stress-free. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms outlined in this policy.

We offer free worldwide shipping on every order. We also cover applicable duties and taxes so that you do not have to pay extra fees. All prices are listed in USD.

Order Processing

Orders are typically processed and dispatched within 1–3 days. Processing times may vary during peak seasons, holidays, or high-volume promotional periods. Once your order has been dispatched, you will receive a confirmation email with tracking information, if available.

Please make sure your shipping address is complete and accurate. We are not responsible for delays, losses, or additional costs caused by incorrect or incomplete addresses provided by the customer.

Shipping Timeline

After dispatch, delivery is estimated to take 6–12 days. This is an estimate, not a guarantee. Actual delivery times may vary depending on destination, customs procedures, carrier delays, weather, and other factors beyond our control.

Free Worldwide Shipping

Shipping is free on all orders, worldwide. There are no shipping charges added at checkout. We also cover applicable duties and taxes. You will not be asked to pay additional fees upon delivery.

Duties and Taxes

We cover applicable duties and taxes for your order. You do not need to pay any extra charges related to customs, import duties, or taxes. If you are ever asked to pay an unexpected fee, please contact us through the Contact page so we can assist you.

Currency

All prices and transactions are processed in USD.

Tracking

When tracking is available, you will receive a tracking number by email after your order is dispatched. Tracking updates may take time to appear. If you have not received tracking information within a reasonable period, please contact us through the Contact page.

Delivery Issues

If your order has not arrived within the estimated delivery window, please contact us through the Contact page. We will work with the carrier to investigate. If a package is lost or undeliverable due to an address issue, we will do our best to help, but we cannot guarantee replacement or refund in every case.

Address Changes

If you need to change your shipping address, please contact us as soon as possible through the Contact page. We cannot guarantee address changes after an order has been dispatched.

Returns and Refunds

For information about returns and refunds, please see our Refund Policy. In general, returns are accepted within 60 days, and refunds are typically processed within 5–10 days.