Refund Policy

Overview

We want you to feel good about your purchase. If you are not satisfied, you may be eligible for a return or refund under the terms below. This Refund Policy applies to all orders placed on our website.

Return Window

You may request a return within 60 days of receiving your order. To be eligible, the item must be in its original condition, unused, and in its original packaging where applicable. Some items may not be eligible for return for health, safety, or hygiene reasons.

How to Start a Return

To start a return, please contact us through the Contact page. Provide your order number and a brief explanation of the issue. We will provide instructions on how to proceed.

Refund Processing

Once your return is received and inspected, we will notify you of the status. If approved, refunds are typically processed within 5–10 days. Refunds will be issued to the original payment method where possible.

Shipping Costs

Shipping is free worldwide, and we cover applicable duties and taxes. For returns, please follow the instructions provided by our support team. We may cover return shipping in certain cases, but this is determined on a case-by-case basis.

Exchanges

If you would like to exchange an item, please contact us through the Contact page. Exchanges are subject to availability.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within a reasonable time through the Contact page. We will work with you to resolve the issue.

Non-Refundable Situations

Refunds may not be granted for items that are used, damaged after delivery, returned without authorization, or outside the 60-day return window. We reserve the right to refuse returns that do not meet our policy requirements.